Insights For Success

Strategy, Innovation, Leadership and Security

Telus has happier customers and more revenue

technologyEdward Kiledjian
Creative Commons License by Stella Blu

Creative Commons License by Stella Blu

Telus is flying high with a good subscriber count, revenue increase and a reduction in user complaints.

When Telus announced their Q3 results, we learned that they had a 5.2% increase in wireless revenue (compared to a year ago). They added about 100,000 subscribers (now counting 7,810,000 subscribers).

For the first time, Telus also included coverage information in its report. We learned that their HSPA+ network reaches 34.9 million Canadians. The Telus LTE network reaches 27.9 million Canadians.

The Commissioner for Complaints for Telecommunications released an interesting report showing that Telus had a solid 27% decline in consumer complaints (year over year).

Official Release