Insights For Success

Strategy, Innovation, Leadership and Security

Wireless

Ed's favourite things - Best Qi wireless charger

GeneralEdward Kiledjian
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This is not a sponsored post, and links are not affiliated links. 

Most moderately priced (or higher) smartphones now come with wireless charging, which means it is a little luxury you can easily add to your everyday experience. 

When evaluating wireless Qi chargers, I only looked at the stand models because it allows you to use the device while it charges, and it makes finding the charging zone effortless. 

Over the years, I have tested hundreds of cables, chargers and wireless chargers and have concluded that Anker and Ravpower manufacture the most reliable units. After testing about 20 models available on Amazon, I wasn't surprised to find that the best units came from these two brands. 

The best wireless charger is the RAVPower Wireless Charging Stand (RP-PC069). The charge speed will depend on your smartphone (Androids will charge faster than iPhones), but the best in class wireless chargers perform 20-40% better than the cheaper competition. This unit delivers a constant 7.5 watts for iPhones and 10 watts for Android devices. 

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The RavPower is a complete kit that includes the charging cradle, charger cable and the wall adapter. The RavPower has 2 coils which means you can place you charge your phone horizontally (to play games while charging) or vertically (to check messages or video chat).

Unlike cheap Chinese competitors, the Anker and RavPower units are certified by the Qi Power Association, so you know it will not damage your expensive smartphone. 

Additionally, the best units have dim lights (that won't bother you during sleep), and they don't make unusual noises. 

Be aware these items regularly sell out so keep checking their availability.

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If the RavPower isn't available and you need to buy something immediately, you can pick up the Anker PowerWave Stand. Anker includes the cable (micro-USB) but not the wall charger. It will deliver 5 watts for most devices and 10 watts to Samsung devices when paired with a QC2/3 certified wall plug. Expect it to perform 30% slower than the RavPower for most phones.

Don’t forget you will need a wall plug for this unit. You probably have one, but it you don’t take a look at this Anker QC2 unit.

The hidden dangers of using public WIFI

GeneralEdward Kiledjian

There are plenty of reasons to love WIFI (over wireless). It's free, fast and usually reliable. Often times though, its not a WIFI network you control (think coffee shop, retail store, mall, fast food joint, etc). Sure WIFI is ubiquitous but most of it is controlled by someone else which means is could and should be considered a hostile environment.

WIFI is a hacker playground

Man In The Middle Attack

A Man In The Midle (MITM) attack is an oldie but goodie. It allows a third party to intercept your communication. If successfully performed, an attacker can present a fake "hacker version" of a site you are trying to visit in the hopes of infecting your machine or harvesting your credentials.

An innocent use of this technology is when a WIFI provider intercepts your web browsing request (when you first connect to their network) and injects a logon or terms acceptance page (captive portal). This is a benign use of the technology but bad actors can use this to inject malicious code to infect your computer or trick you.

What you should do: Ensure any site you visit requiring a login or requesting private information is using an encrypted SSL/TLS connection (aka the green lock icon in Chrome). Look for a URL that starts with https instead of just http. Make sure the lock icon is green. 

We are seeing more and more sites switch to encrypted https but many have not made the jump yet. You should also add a free browser plug-in called HTTPS Everywhere. It is a free plug-in developed by the Electronic Frontier foundation and the TOR project which automatically rewrites requests to the secure https protocol when supported by the site. 

Fake WIFI networks

This is a very easy to use trick that is successful any time I have tested it. I basically setup a very strong signal WIFI network with carefully chosen (trustworthy sounding names) that get users connecting to it and then I simply do what I want to do and resend the traffic to the local establishment's free WIFI network thus performing a Man In The Middle attack. 

I can even use the same WIFI name as the local establishment's and your device will automatically connect to my rogue network if my signal is stronger (that's why automatic connections to untrusted WIFI networks can be a very bad thing unless you are always on VPN). I can create one of these network with cheap devices but my preferred tool is the WIFI pineapple. 

What you should do: Be weary if you see multiple networks with the same name at your local coffee shop. It doesn't always mean there is an attack happening but it should give you pause. The real solution is to always use a VPN network when connecting to a WIFI network you don't directly control.

Collecting your wireless information

Sniffing network traffic is a technique used by corporate network administrators to collect information to perform debugging and to try and identify system issues. Sniffing is basically collecting all (some or most) traffic flowing over a network. In the wireless world, this is made incredibly easy and can be done by hackers without anyone's authorization. All it requires is a special (cheap) wireless network card configured to startup in a special mode and then they can capture all the traffic flowing over the wireless network. Once you had the hardware, you simply need a free software like Wireshark to start capturing all wireless traffic. 

Anyone interested in WIFI testing should buy a WIFI Pineapple. You can't call yourself a real security pro without one. I'll wait while you go and buy from from here. (no that is not an associate link and I do not get anything for recommending them. It is just an awesome product).

What you should do: Ensure any site you visit requiring a login or requesting private information is using an encrypted SSL/TLS connection (aka the green lock icon in Chrome). Look for a URL that starts with https instead of just http. Make sure the lock icon is green. Encrypted traffic can be captured but is all garbled up and useless to the attacker. Or you can use a VPN service (which I will talk more about later).

Stealing cookies

No.. not cookies from a coffeeshop but cookies used by websites to authenticate your session. Most websites drop a session cookie in your browser after you log in so you don't have to log-in every-time you visit the site operators page. Most major sites go to great lengths to protect this cookie but many don't and attackers will try to steal these when patrons use unencrypted websites. By stealing the cookie and using it from the same location, many sites will be tricked into thinking the user is logged in and will allow him/her to perform actions without additional checks.

What you should do: Ensure any site you visit requiring a login or requesting private information is using an encrypted SSL/TLS connection (aka the green lock icon in Chrome). Look for a URL that starts with https instead of just http. Make sure the lock icon is green. Encrypted traffic can be captured but is all garbled up and useless to the attacker. Or you can use a VPN service (which I will talk more about later).

Peekaboo I see you

When organizing a security test for a company, my preferred method of attack is attacking the bag of mostly water (aka the human). Humans are usually careless, clumsy and easy to trick. It is much easier to compromise a human than an IT system.

Shoulder surfing is the art of looking over someone's "shoulder" as they type protected information info a computer system. This could be a building entry code, the PIN for your ATM card or a site password. 

This is an especially easy attack when you are in a crowded area where it feels normal to have people close by (packed coffee shop with tight tables, a bus, etc).

What you should do: When I travel, I have a 3M privacy filter on my computer screen to make it more difficult for people around me from seeing my private on-screen information from onlookers. Additionally I always cover any keypad when entering my PIN and never enter passwords when in a crowded area. The important thing is to realize this could happen and pay attention to your surroundings. 

What about that VPN option

My next article will be about 1 or 2 VPN providers that I trust and use but for now, I'll write about what a VPN is. A Virtual Private Network is a special technology that creates a secure connection between your device and that of the VPN provider. That means anyone eavesdropping (digitally) on your WIFI or LTE connection will only see garbled 

Of course the VPN provider will see all of your traffic as they send it to the general internet from their servers but at least you protect yourself from local WIFI attacks. Additionally, anytime you use an https site, that traffic is protected and even your VPN provider cannot see the content of that traffic.

As an example: 

I am sitting in a coffee shop browsing facebook via their mobile website. Their mobile website is protected because it uses TLS (https). I distrust public WIFI, I also have a VPN active.

This means that my connection (all traffic to and from the internet to my device) is encrypted inside that protected VPN tunnel [from my device until the server of the VPN provider] thus no one in the local coffee shop sees where I am browsing and what I am sending/receiving. This protects you from all those local attacks.

Because I am using the facebook website on my device, it is also using protected https which means traffic for that site is encrypted a second time between me and Facebook. This means that the VPN provider knows I visited facebook but can't see anything else.

Obviously you have to trust the VPN provider not to profile you but this is much better than trusting a coffee shop WIFI or even your wireless LTE carrier.

The US Government is moving to kill a law preventing carriers from selling user data to the highest bidder. This means even your home internet provider or wireless carrier will probably start tracking your every move on the internet and selling it to marketing companies. Many people should start thinking about running a permanent VPN from their home router to the internet to protect themselves from this type of profiling.

For those that want a fast, easy and reliable VPN appliance, read my review of the InvizboxGO here

CRTC prevents Sugar Mobile from operating on the Rogers network

GeneralEdward Kiledjian

Canadians don't have a lot of wireless connectivity choices and this sad reality is reflected in the high prices we pay. I have previously written about Sugar Mobile and their not for everyone mediocre but cheap offering.

Today they have been dealt a blow by the CRTC (read the CRTC ruling here). The CRTC ordered Sugar Mobile to stop using the Rogers network (improperly) within 50 days. 

Ice Wireless has improperly allowed the end-users of its mobile virtual network operator Sugar Mobile Inc. to obtain permanent, rather than incidental, access to [Rogers’] cellular network
— CRTC

Obviously Sugar Mobile is disappointed by the ruling and has published this statement on their website.

The Canadian market needs competition to drive innovation and hopefully make the market more competitive. It looks like one option has been taken off the table.

Discussion with Roujeh Ramadan, CEO of Chill Telecom

GeneralEdward Kiledjian

There has been a lot of discussions about Chill Telecom and it’s young founder (Roujeh Ramadan). And much of the rhetoric has been negative some verging on distasteful. Wanted to present a fair and balanced view, I reached out to Mr Ramadan (who was in Israel) and had a pleasant conversation.

Too young to lead a company

Like many observers, I noticed that his Facebook page indicates he is 20 years old and he confirmed that he was 19. He explained that he started working for a large multinational internet company at the age of 16 (in Israel) then moved to the UK at 17 to join a major engineering organization.

He understands why people may be concerned about his age but assured me he is an experienced engineer with a strong technical background.

Failed IndieGoGo campaign


Many bloggers (myself included) quickly found a failed IndieGogo campaign for his other company’s car heads up display campaign (the Nuuk from Sirius Plus). Mr Ramadan acknowledges that the campaign didn’t go as planned but he assured me that Sirius Plus is a well funded organization with good support in Israel. He also mentioned that the company had a very successful show  in Tel Aviv recently where the product was the star of the show.

$$He acknowledged that his strengths lie in engineering and that he will need to hire business people to handle the non-technical aspects of his business (business development, marketing, communications, etc).$$

Why is the website so bad
 

A regular complaint is that the launch site is poorly designed and poorly copy-written with clear grammatical mistakes. Mr Ramadan acknowledged this gap and said he speaks 4 languages and his proficiency in writing marketing material is lacking. To compensate, he recently hired a specialist to revamp the website and ensure the content is appropriately written in local English.

He started the company only 8 days ago and didn’t expect the kind of media splash he received. He extended he would have a measured ramp up period but instead he has been thrust into the limelight.

Where is he?
 

Many blogs refer to his location tag on Facebook that says he is in the UK. Mr Ramadan confirmed that he has moved to Canada (as of 2 months ago) and intends to build the business based out of here. He setup shop in a technology incubator in Kitchener and believes that is the perfect environment to launch his company. He said the location is geared towards tech companies, he city offers highly trained resources and it is in proximity to Canada’s business center (Toronto).

The avalanche
 

He reiterated many times that the response was overwhelming and completely unexpected. He received 200,000 registrations on his website in the first week and secured $180,000 from early adopters.

He expected a soft launch where he could slowly build his website and marketing/PR material but the coverage was almost immediate and overwhelming.

The demand was so strong that 2 major Canadian carriers took notice and initiated partnership discussions. MR Ramadan will ultimately chose one of them to start the service but isn’t ruling out the possibility of having multiple back end network wholesalers (if the price and terms make sense).

The price
 

I asked Mr Ramadan about his confidence in being able to offer an unlimited everything plan with international roaming for $45 and he said the business case is solid.

He says he intends to copy the model of an Israeli provider that built a similar model and was sold 4 years later for several billion dollars. He says the model works.

As an example, he said he did not have a Canadian cell phone for the first 2 months he was here because his Israeli provider offers free international roaming within Canada.

His longer term vision is to become an well rounded telecommunications company offering television, home phone, home internet and mobile phone services.

Time frame
 

Mr Ramadan understands the excitement around his company and will try to bring the service to market as quickly as possible but the current launch timeline is sometime in 2017.

The team
 

The company was started 8 days ago but currently consists of 5 people (2 business specialists and 3 engineering specialists). They hired a web specialist today to update their website and web content.

The hope is to continue steadily increasing the team (which should reach 20 people in the next 4-5 months)

No Twitter?
 

I asked why they didn’t have a twitter account and was told the team is already overwhelmed with email and FB support. Mr Ramadan is not ruling out Twitter support in the future.

Conclusion
 

My conversation with Mr Ramadan was pleasant and felt genuine. He clearly intends for this to be a real business and only time will tell if he can get it off the ground. Truth be told, the Canadian wireless telecom market is in deep need of competition and we shouldn’t frighten brave newcomers.

I am not willing to bet the farm on this venture but am more inclined to  believe the team will try to make this venture work.

The content in this article was double checked with Mr Ramadan before publishing to ensure I properly captured his views and explanations. He did not influence the questions and did not ask me to re-write any sections.

Canadian wireless provider offering unlimited everything?

GeneralEdward Kiledjian

There have been countless reports stating the obvious: Wireless rates in Canada are absurdly high due to lack of competition. So anytime I hear the whisper of a new competitor I get excited. Chill Telecom (and its very childishly cheap looking web page) promise to save Canadians from the giant telecom tyrants. 

Chill Telecom seems to be a Telus MVNO (reseller of Telus network services) making some lofty claims. So I started looking at basic information about the company.

It's domain was registered on GoDaddy on June 9 2016.

Just because I don't like Godaddy, I won't hold that against them. The domain was registered by a person called ROUJEH Ramadan (who some say is the CEO of the Kitchener based company). The company address is listed as 151 Charles St W, Kitchener which looks like a multi-tenant commercial building based on Google StreetView.

The LinkedIn page for the "ceo" is very light and shows very little business experience.  His Facebook page says he is 20 years old and lives in the UK. 

This visionary CEO tried to sell a car head up display via IndieGogo and only managed to raise $183. So obviously it's not looking too good for Mr Ramadan.

Their website is hosted on Squarespace.

A "Chill Telecom" engineer posted this statement on Reddit

Notice the horrible english.

Although they will offer 2 plans, their claim to fame seems to be the $45 a month unlimited everything plan (even unlimited 4G data). 

  •  Unlimited Data Anywhere in Canada - ( Full Speed 4G )
  • Unlimited Talk&Text - Locally & CanadaWide All DAY
  • Unlimited International Calls&Texts to Mobile and Landline to +55 Countries
  • Free International Roaming , Unlimited Text+Talk & Data - All DAY

Unlimited international calls and texts? Unlimited free international roaming with data? Don't get me wrong, I would sign up right away but when something seems too good, it probably is.

I still signed up for updated on their website to see what happens but I say this is most likely a scam or social experiment. 

This has all the makings of scam or social experiment. Unless Mr Ramadan comes from a wealthy family, I doubt any investor or bank would lend him the money he needs to get this off the ground. I could be wrong. This may turn out to be the company that revolutionizes wireless telecom in Canada... but... Let's just say I won't be holding my breath.