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Virtual Meeting Etiquette

ProductivityEdward Kiledjian1 Comment

We are living in a global just-in-time community where more and more of our meetings are held in cyberspace. This new reality is sometimes drive by cost and other times but convenience. Regardless of the business drivers, it requires an entirely new approach.

In real estate, the most important quality is location, location, location. In the world of virtual meetings, it is communication, communication, communication. To have efficient communication, you need trust and your remote participants need to feel like part of the team.  This article will share some ideas on how to improve your virtual meeting etiquette …

  • Don’t forget your remote participants. I can’t tell you how many times meeting organizers forget their virtual teammates.
  • When during mixed meetings with onsite and remote participants, make sure you give all remote participants a chance to talk. It is a good idea to make the remote participants pass first or mix one remote then one onsite.
  • Remember that you can’t pass documentation to your virtual participants so make sure you send it to them early enough so they can print and /or review the material.
  • Each person who speaks (remote or onsite) should first identify themselves.
  • If your company has an instant messaging tool, it is a great idea to setup a group chat session in case remote participants are unable to jump into the conversation. Some conference bridges won’t let a remote participant interrupt the chairperson (basically anyone who is sitting with you).
  • If your participants are spread across our big blue marble, then be a good host and try to accommodate most participants (as it related to time zone). If this is a one time meeting then try to schedule it during the business day for most participants.  If it is a recurring meeting then may be switch the meeting times each meeting to accommodate the different groups .
  • Remember that remote employees don’t see physical mannerisms so avoid saying something that can be misconstrued. If dealing with an international audience, avoid regional slang and use basic business professional language.