Insights For Success

Strategy, Innovation, Leadership and Security

The Great Resignation: How Canadian Leaders Can Retain Talent and Navigate the Labour Shortage with Four Key Strategies

GeneralEdward Kiledjian

TL;DR: By implementing four key strategies, which include promoting a growth mindset, normalizing departures, and supporting employee engagement and recognition, Canadian leaders can effectively address the Great Resignation phenomenon and retain talent in the face of a labour shortage.


The Great Resignation is a phenomenon in which millions of employees have left their jobs searching for new employment opportunities. With Canadian organizations facing labour shortages, leaders must focus on hiring new talent and retaining existing employees. It is essential to recognize the value of remaining employees and support them during this challenging time to maintain stability.

In light of empirical research, we propose four strategies for leaders to address the Great Resignation effectively:

Recognize your influence. 

The actions and words of leaders have a significant impact on the perceptions and attitudes of employees. Examine your communication style to ensure you are not inadvertently exacerbating fear and uncertainty among your employees. For instance, instead of saying, "we don't know what the future holds," try saying something like, "we are prepared to weather any storm with our collective efforts." Understanding your impact will help you to lead your team toward a more positive outlook. For example, rather than highlighting a team's difficulties, leaders can focus on the solutions and the opportunities available.

Emphasize potential and opportunities

In times of change, a growth mindset, which emphasizes learning and potential, can foster resilience. For instance, when faced with a challenging task, people with a growth mindset might focus on the skills they can learn, while people with a fixed mindset might focus on the potential for failure. Encourage your employees to envision the best outcomes for your organization and discuss what excites them about the future. Feelings of fear and uncertainty can be alleviated by creating a sense of potential and opportunity.

Normalize departures

Respectful offboarding processes have been shown to improve the psychological well-being of remaining employees. Recognize the contributions of departing employees and express gratitude for their service. For example, hold a farewell party for an employee who has been with the company for many years and shares stories of their impact on the team. Considering departures as a natural part of the employment process can contribute to a more positive working environment.

Acknowledge and support your employees

Retention and organizational success are strongly correlated with employee engagement. Reconnect with your employees, discuss their aspirations, and recognize their efforts during difficult times. For instance, take the time to appreciate accomplishments made by team members or colleagues and thank them for their contributions or check in to see how they are doing. Make sure your organization's compensation and recognition systems are fair and transparent. Engage employees in problem-solving and decision-making processes to enhance their engagement.

Conclusion

Finally, Canadian leaders must address the challenges of the Great Resignation and focus on supporting their existing employees. Ensure that employees are heard, understood and valued to create an atmosphere of inclusion. This will help ensure that employees remain committed to their work and their teams. Giving employees autonomy and control over their work will empower them to make changes and drive innovation. Companies should also invest in training and development opportunities to ensure employees have the skills to stay competitive. Finally, providing benefits and rewards that recognize hard work and effort will help show employees they are appreciated.

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