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Freedom Mobile removes insurance coverage for lost or stolen phones

GeneralEdward Kiledjian

Freedom Mobile's phone protection plan is removing coverage for lost or stolen phones. In exchange, they are reducing the monthly fee by $1 (down to $9). This change was first noticed on Reddit by user Alphalee and you can read messages from upset customers (obviously).

This change will come into effect on August 2nd, 2018. Repair service is now listed at $99 (was unlimited in the past).  It looks like this is an attempt to limit fraud and reduce insurance costs for Freedom Mobile. Their coverage seems to be underwritten by Asurion (same provider used by Telus, Bell, Virgin Mobile and Koodo.

The existing Mobile Freedom coverage still protect's devices from accidental damage (such as a broken screen or liquid damage).