We hear horror stories of Canadians travelling abroad and coming back with $5000 mobile phone bills. We can certainly sit here and laugh at those people (who should know better), but this is a bigger problem than most people realize.
This is why I am so excited that the CRTC Wireless Code to protect consumers. For this specific issue, here are the new controls your carrier will have to implement:
- A service provider must suspend national and international data roaming charges once they reach $100 within a single monthly billing cycle, unless the customer expressly consents to pay additional charges.
- A service provider must provide this cap at no charge.